Date: 01/01/2025

At Sleek Pantry, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a refund and return policy under the following conditions.

1. Return Eligibility

You may return products within 14 days of receiving your order if they meet the following conditions:

  • The product is unused and in its original condition.
  • The product is returned in its original packaging.
  • The product is not damaged, altered, or missing any parts.

Please note: Some products may be exempt from returns for hygiene or safety reasons. These include, but are not limited to, food and personalized items.

2. How to Return an Item

To initiate a return, please follow these steps:

  1. Contact our customer service team at customer@sleekpantry.com within 14 days of receiving your order.
  2. Provide your order number and the reason for the return.
  3. We will send you detailed instructions for returning the item to us.

3. Refund Process

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

  • If your return is approved, a refund will be issued to your original method of payment.
  • Please note, the time it takes for the refund to appear in your account depends on your bank or payment provider.

4. Non-Refundable Items

Certain items are non-refundable. These include:

  • Products that are damaged or altered after delivery.
  • Products returned after the 14-day return period.
  • Food items, hygiene products, or any products marked as non-returnable at the time of purchase.

5. Shipping Costs

  • Return shipping costs are the responsibility of the customer, except in cases where the product was defective or incorrect.
  • If you received an incorrect or defective item, we will cover the return shipping costs and issue a full refund or exchange.

6. Exchanges

If you wish to exchange a product for a different size, color, or style, please follow the return process and place a new order for the desired item. The return process is the same as for refunds.

7. Damaged or Defective Items

If you receive a product that is damaged or defective, please contact us immediately at customer@sleekpantry.com with photos of the damage. We will arrange for a replacement or issue a refund, depending on the situation.

8. Contact Information

If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at:

Sleek Pantry
Phone: +1 907-349-7863
Email: customer@sleekpantry.com
Address: 5861 Arctic Blvd, Anchorage, Alaska, United States